We’d love to hear from you

To make sure you’re getting connected with the appropriate Anytime Fitness franchise group, please refer to the list of scenarios below.

Give us feedback!

To provide feedback for a specific club (e.g. great service, suggestions, etc.) click the button below.

Submit Feedback

I want to sign up for a membership or find a club.

Anytime Fitness clubs are independently owned and operated. To learn more about a club close to you, please contact them directly.

If you would like to join or find a specific Anytime Fitness club, please use the Club Locator. Once you’ve found the desired club, their address, phone, email, and web information will be displayed.

I have billing errors or need to change account information.

All billing enquiries are handled directly at your club. Please use the Club Locator to find your club. Once you’ve found the desired club, their address, phone, email, and web information will be displayed.

I want to cancel my membership.

As each club is independently owned and operated, and any cancellation requests must be addressed directly with your club. Please check your Membership Agreement prior to contacting your home club. Your specific cancellation policy will be outlined on that agreement.

To cancel your membership, contact your home club directly. You will need to give one full calendar month notice and most of our contracts run for 12 months and then on a rolling month by month basis after the first year ends. Use the Club Locator to find their contact information.

I want to make a formal complaint about my club

We take your member experience very seriously. If you would like to submit a complaint please do this in writing directly to your club in the first instance as they have the ability to resolve this for you. If you would like to escalate your complaint to our Corporate Support Office please submit your complaint using the form below.

Both our Corporate Support Office and your club will be notified of your complaint.

If you are still not happy your complaint has been resolved satisfactorily please email: memberexperience@anytimefitness.co.uk.

Submit Complaint

How do I get in touch with the Corporate Support Office?

If you can't find the information you're looking for, please get in touch with us:

Anytime Fitness UK
Unit 7B, Building 6, Croxley Business Park
Hatters Lane, Watford, WD18 8YH
Email: info@anytimefitness.co.uk

Please note, we cannot resolve complaints at the Corporate Support Office. All our clubs are independently owned so please contact them directly in the first instance.