Please refer to our FAQ below to find out how we can help.
Contact a Club
If you would like to contact a club to discuss anything from booking a class, finding out membership prices or scheduling a free trial, please visit the club page for their phone number and email and contact them directly.
Give us feedback!
To provide feedback for a specific club (e.g. great service, suggestions, etc.) click the button below.
I want to find out about membership
If you would like to join a specific Anytime Fitness club or find out more about membership pricing options, please use click on the button below, find your nearest club and click on the Join Online button.
I have billing errors or need to change account information.
All billing enquiries are handled directly at your club. Please use the Club Locator to find your club.
Once you’ve found the desired club, their address, phone, email, and web information will be displayed.
I want to cancel my membership
As each club is independently owned and operated, and any cancellation requests must be addressed directly with the club, as per your Membership Agreement, through our Online Cancellation Request Portal.
You will need to give one full calendar month notice, as most of our Membership Agreements run for 12 months and then on a rolling month by month basis after the first year ends.
It is important you do not cancel your Direct Debit instruction, as this is processed automatically at the end of your membership term. Cancelling your Direct Debit instruction can lead to a delay in processing your membership cancellation and further charges may be applied.
The Anytime Fitness Support Office cannot process membership cancellations on behalf of Anytime Fitness UK clubs.
I want to make a formal complaint
We take your member experience very seriously. If you would like to submit a complaint please do this in writing directly to your club in the first instance, as they have the ability to resolve this for you.
If you would like to escalate your complaint to our Anytime Fitness Support Office please submit your complaint using the form below.
Both our Support Office and your club will be notified of your complaint.
I'm a landlord or property agent looking for tenants
Anytime Fitness is a great franchise to work with. As the fastest growing health club group in the world and number two in the UK fitness club rankings, contact us today to discuss opportunities.
How do I get in touch with the Support Office?
If you can't find the information you're looking for, please get in touch with us.
Anytime Fitness UK Support Office, Unit 14, Building 6, Croxley Business Park Hatters Lane, Watford, WD18 8YH.
Please note, we cannot resolve complaints at the Support Office. All our clubs are independently owned so please contact them directly in the first instance.